SpinsUp Casino Accepted Deposit But Denied Bonus And Restricted Funds Need help with a complaint? AskGamblers

Most probably because you did not deposit the required minimum amount (usually 20 EUR/USD/or equivalent). Why the deposit bonus was not credited into your account? Additionally, my deposit is subject to a 3x wagering requirement despite no bonus being applied, which restricts access to my own funds. I made a deposit after receiving a promotion stating that a bonus would be credited instantly and that any deposit amount qualifies.

I used the minimum at all times, even when I can afford to spend more. Only if I can spare some extra $20 or more, then I would play on new games or other games, because ‘unfamiliar’ games are highly unpredictable and chances are you’d lose your money soon enough! Same principle applies for both land-based and online casinos! More importantly, the issue was escalated and I was told I would be contacted, but I have not received any follow-up at all and had to return to chat multiple times myself over several days. In all those cases, any additional deposit to make up the shortage wouldn’t work, as the minimum required amount must be made in one single deposit.

$100 deposit issue for account verification

I’ve seen this trick used by a lot of fake crypto casinos lately. No, no legitimate casino will ask you for $100 for account verification. Display as a link instead Yeah i dont know why some casinos have different amount for different methods..im assuming due to charges. Definitely £1 deposit everytime I bust to try and get some kind of redemption lol!

Afi4wins

• We are now opening our premium gaming platform for invited players in your area.
• So I think $20 is enough, I sometimes even try to find ones with 10 or 15 euro minimum these days lol.
• Anyhow, if getting a clear answer and response from them is more important to you, then you just have to be patient and hopefully they will respond in due time.

If the deposited amount isn’t much, say between GBP/EUR/USD, I would simply drop the issue and play on without the bonus. The promotion clearly stated that any deposit amount qualifies and that there is no minimum deposit, yet after my deposit was accepted, I was told a separate minimum applies. I got the exact same offer last week from one of their partner casinos and it had a very short window to claim the bonus, like 24h, so perhaps you missed the deadline. If a $30 minimum was required, it would have been clearer and more transparent to state that directly in the promotion rather than accepting deposits that do not qualify. In this case, the promotion stated that any deposit amount qualifies and that there is no minimum deposit, yet after my deposit was accepted, I was told a separate minimum applies.

That’s the main issue I’m trying to resolve. The way this promotion was presented is confusing from a customer perspective. Do you have screenshot of the bonus terms? So what was the reason they gave you why the bonus wasn’t applied? Hi and welcome to the forum – do you have the terms and conditions you can post please? They make it look like a normal verification step, but after you send the money they usually come up with another excuse and ask for even more.

A real casino may ask for a deposit in some situations, but not a random $100 just to unlock your account or withdraw winnings. uk casinos However, a minimum deposit is sufficient, which is usually in the range of $10–$20. Legitimate casinos limit the maximum withdrawable amount from such bonuses, usually to somewhere between $50 and $150. If you have an account, sign in now to post with your account. Whenever anyone of us finds a new casino with such a min deposit amount, please post it in this topic and we will add it to the list above.